Shipping Policy

For all of our orders we use Royal Mail and send your item direct from Pipkin and Bella HQ in Scotland UK ~ your price is calculated before you check out depending on your destination.

 

You can only upgrade UK deliveries to 1st Class.

 

If your country is not listed for delivery, then please send us an email as we will see what non Royal Mail options are available for you.

 

We ship all our orders on the next business day Monday – Friday, your order must be received by 12 noon UK time the previous day.

 

All orders are tracked or signed for so please provide an active email / mobile number to receive tracking updates.

 

Royal mail delivery timeframes are as of 24/02/2022 estimated to be: -

  • UK  2nd class – up to 5 working days

  • UK  1st class – up to 3 working days

  • Europe Tracked / Signed – up to 5 working days

  • Rest of the World Tracked / Signed – up to 7 working days

 

Important: -

Pipkin and Bella is not responsible for any customs or tax charges for orders outside of the UK, that is your responsibility ~ should you reject your delivery due to charges and the item is returned to us we will cancel the order, deduct postage charges and refund the remaining value to you.

Should you have an attempted delivery and you do not collect the item within the timeframe advised your item will be returned to us.  We will cancel the order, deduct postage charges and refund the remaining value to you.

Please allow extra time for your order to arrive in the current climate as there are still delays in the network due to Covid. Pipkin and Bella is not responsible for delays by Royal Mail. 

If your item is not delivered within the timeframes quoted by Royal Mail then please contact Royal Mail. 

 

Pipkin and Bella
Deimhinneach Toraidhean Ltd

41 Meadowpark Crescent

Bathgate

West Lothian

Scotland

EH48 2SX